I already have a domain. Am I paying for it for nothing?
The price is the same, we simply connect your domain. The domain is only a small part of the price; most of it is our work and keeping your site running.
Who owns the domain?
You do. We register it in your name or your company's name; we only manage it and take care of renewals. If you leave, the domain stays yours.
What counts as one change request?
Updating texts, photos, prices, opening hours or contact details, or adding a section or a page within your plan. One email can contain several related edits. Bigger projects (redesign, booking system, online shop) are quoted separately.
How soon will my website be ready?
Start within 3 working days, Standard within 2, Priority the next working day, counted from when we receive your texts and photos. If you bring an existing domain, moving it can add up to 48 hours.
How fast do you make changes?
It depends on your plan: Start within 5 working days, Standard within 2 working days, Priority the same working day (for requests received by 1 pm Prague time).
Can I cancel?
Yes, anytime, in the customer portal or by email. Your plan runs until the end of the period you paid for (yearly plans until the end of the paid year, without a refund). The domain stays yours.
What happens to my website if I leave?
The domain is always yours. After 12 paid months, we hand over the website files for free on request. Before that, the handover costs a one-time fee. Your texts and photos are yours anytime.
Can I switch plans?
Yes, anytime, up or down. The price difference is calculated automatically.
I already have a website. Can you take it over?
Yes. We take over the content and build a new, faster site. We move the domain and email so that nothing goes offline.
My mailboxes are with another provider. Will I lose them?
No. When we move your domain, we keep the settings for your existing mailboxes. We only set up forwarding for addresses that don't have a mailbox yet.
What's in the competitor report?
In the Priority plan, we keep an eye on the websites of up to 3 competitors you choose. Once a month you get a short email: what they changed (prices, services, promotions), how their prices and offer compare to yours, and one or two ideas worth copying.
Do I need any technical skills?
No. If you can send an email, you can manage your website.
How do I pay, and do I get an invoice?
By card, online through Stripe. Invoices are sent to you automatically by email.
Can I order as an individual?
Yes. The service is for companies, sole traders and individuals.
What about AI?
Once your website is running, we can also look at where AI could save you time. Start with our free AI audit.